5 Technologies Patients Expect their Doctors to Use

In today’s tech-savvy world where everything is available at a click, it has become imperative to adopt the technological changes and operate with the technological advancements irrespective of what domain you are serving in. Every sector has gone through drastic technological changes in the last decade or so. Technology has occupied a permanent place in people’s lives. With the increasing dependency on technology, businesses, small as well as large, cannot delay embracing these changes. Easy accessibility to the Internet via smartphones has evolved the way people consume information, network with families and friends, stay updated about the latest news, and also entertain themselves. It’s just a matter of few clicks, and everything that one needs to know is rightly available.

Technology has made life easier than what it used to be 20 years ago. Remember the times when you worked on a school project sitting in a library for hours gathering information from various books? All that can be done from the comfort of your home today.

In such a scenario, today’s patients expect their doctors also to adopt and embrace technology to make the interactions easier. Nothing pleases an ailing person more than reaching out to a doctor conveniently. The healthcare sector isn’t lagging behind when it comes to accepting technological changes. In fact, the healthcare sector has benefitted the most from technology. Diagnosis and treatments have become better with the use of technology over the years.

5 Technologies that Doctors Need to Adopt

As technology evolves, expectations rise. Or, the technological inventions are a result of the expectations and ideas of making life easier for humans. Medical and healthcare services are not devoid of these expectations. Rather, patients expect more from their doctors in today’s time.

Here are the 5 things that patients expect their doctors to use:

  1. Online Appointments

The most tedious task while visiting a doctor is to fix an appointment. Despite numerous phone calls to the hospital or doctor’s clinic, patients end up waiting for hours to see the doctor. Online appointments can help in solving this major issue in the healthcare sector. With appointments being booked online in advance, doctors can reduce the patient wait time considerably, leading to higher patient satisfaction.

  1. Online Record of Patient’s Medical History

Every time a patient visits a doctor, he/ she needs to carry all the files containing the previous medical history. Maintaining and managing these records is a cumbersome task. Having an online system where this data can be stored and accessed anytime through mobile phone is a boon not only for patients but also for the doctors. It can help in better diagnosis and treatment and reduce the chances of medical errors.

  1. Medical Advice

Today, the Internet is filled with health-related articles. But the problem is that patients don’t know which information they find on “Dr. Google” can be trusted and which cannot be. What if the hospital or doctor’s clinic offers an online portal with only valid and verified information? It could include tips to take care of health, pre-surgery preparations, post-surgery precautions, etc. These will help in patients in staying healthy as well as reduce the burden on doctors as patients will be able to serve themselves and get their queries resolved through such information.

  1. Mobility

All the major businesses are making themselves available to their clients at the go either through their own personalized mobile app or via third-party apps like WhatsApp etc. Patients don’t want to queue outside the doctor’s clinic for getting the medical test reports checked or switching/altering the current medication or getting a small doubt clarified. They need a simple option to communicate with their doctor on an ongoing basis. This can also help the doctors in not only offering ongoing medical advice to their patients but also in keeping them engaged.

  1. Online Billing and Payment

Digital payment transactions have made life easier. Today, people are used to using various digital payment options such as cards, NEFT, and mobile wallets. They expect their doctors to facilitate payments through such online modes. Online billing and payment system can also help in keeping a track of all the medical service related payments, generate receipts for patients, and provide them easy access to all the information for easy insurance claims. For doctors, it means easy compliance, ease of billing, and up-to-date financial records.

Technology has dramatically transformed people’s lifestyle – Be it shopping or medical health. In this era of lightening fast communication, the patients expect the doctors and hospitals to be efficient with their reach. Adopting these technologies can change the way the medical fraternity operates thereby saving not only time but also making the medical services cost effective for every patient.

 

 

 

 

 

Performance Perfect – Cloud Technology for Clinics and Hospitals

Technology has been the great enabler of efficiencies across industries and organizations. Amongst other industries, the healthcare sector too has warmed up to the adoption of technology to improve patient outcomes. Greater information exchanges, streamlined processes, better access to patient data and patient information, and better hospital outcomes are just the tip of the iceberg when it comes to the advantages of technology adoption in healthcare.

Most large organizations are investing heavily in IT systems that help them achieve better outcomes. However, is technology adoption exclusive to larger hospitals? As patient expectations from healthcare providers continue to grow, it is becoming evident that technology adoption cannot be exclusive to larger hospitals and healthcare units. In order to meet patient expectation and increase efficiencies, smaller clinics cannot remain locked in the paper trap and have to look towards technology. The cloud is one such technology that can help both large hospitals and small clinics remove infrastructure burdens and improve patient outcomes.

The Cloud has been one of the most disruptive technologies of our times. While there is a lot that has been written about how the Cloud is transforming healthcare, in this blog, we take a look at how cloud can help smaller practices improve their outcomes and focus on what really matters – the patient

Zero infrastructure demands

One of the greatest advantages of the cloud is that it has no infrastructure demands. Cloud solutions do not demand heavy capital expenditure and allow acquisition of IT resources on demand thereby providing a cost effective deployment model. Clinicians wanting to leverage the power of the cloud can simply purchase or subscribe for a cloud-based solution and upload their information into this application environment.

Easy implementation and scalability

Comprehensive cloud solutions can be set up almost immediately. Anyone with absolute no technical knowledge can start using the solutions within a matter of few minutes. Additionally, these applications can be easily scaled according to demand. Adding multiple users, increasing functionalities, modules etc. can be done at the click of a button.

Data security

One of the challenges facing technology adoption was that of data security. However, today’s cloud applications encrypt data in rest and in transit to satisfy the data security concerns of clinicians. Instead of keeping patient records and patient history in a hard copy format that can easily get lost or misplaced, the cloud provides clinicians a way to keep a central information repository and provides application level security. This ensures that only the authorised personnel have information access and that this healthcare data is not misused or misplaced at any given time.

Mobility

The cloud gives doctors and clinicians the capability to host all patient related information in a central repository thus making medical history management inherently easier.  Since doctors are almost always on the move, they need a technology solution that helps them stay productive even when they are on the move. The cloud enables mobility and helps doctors access all patient related information, medical records, test results etc. from the convenience of their preferred device – be it a smartphone or a tablet – and also helps them upload and share information from their mobile device irrespective of their location.

Cost advantage

With Cloud, clinicians have to pay just for the usage on a month-on-month basis. They don’t need to invest heavily in infrastructure and hardware and software. Cloud-based applications can simply be accessed from the web browser. By leveraging the pay-per-use model provided by cloud service providers, clinicians can significantly lower their technology investments.

Improved doctor-patient interaction

Several cutting-edge cloud-based clinic management solutions allow doctors to stay connected with their patients. Using such solutions, clinicians can empower their patients to monitor their own health and store their own health records online. Using this patient data, the doctors can suggest more accurate treatment to their patients. Also, since the information is stored online, patients don’t need to carry heavy files and documents of their medical history with them and at the same time, they can completely update their doctors about their health status.

As the consumerisation of healthcare continues, doctors should look at technologies such as the cloud to help doctors manage their time and resources better and improve the quality of patient interactions.

At Mars Plus, we have created a fully-integrated healthcare platform, specifically for the needs of Indian Medical Practitioners. It helps physicians better manage their practice through a single mobile-friendly system. With modules for patient management, billing management, finance management, referrals and multiple clinic management, Mars Plus makes it easy for doctors to manage all the aspects of their practice, ensure compliance, get more patient time, and offer better patient care. Know more about it at http://marspls.com.