Performance Perfect – Cloud Technology for Clinics and Hospitals

Technology has been the great enabler of efficiencies across industries and organizations. Amongst other industries, the healthcare sector too has warmed up to the adoption of technology to improve patient outcomes. Greater information exchanges, streamlined processes, better access to patient data and patient information, and better hospital outcomes are just the tip of the iceberg when it comes to the advantages of technology adoption in healthcare.

Most large organizations are investing heavily in IT systems that help them achieve better outcomes. However, is technology adoption exclusive to larger hospitals? As patient expectations from healthcare providers continue to grow, it is becoming evident that technology adoption cannot be exclusive to larger hospitals and healthcare units. In order to meet patient expectation and increase efficiencies, smaller clinics cannot remain locked in the paper trap and have to look towards technology. The cloud is one such technology that can help both large hospitals and small clinics remove infrastructure burdens and improve patient outcomes.

The Cloud has been one of the most disruptive technologies of our times. While there is a lot that has been written about how the Cloud is transforming healthcare, in this blog, we take a look at how cloud can help smaller practices improve their outcomes and focus on what really matters – the patient

Zero infrastructure demands

One of the greatest advantages of the cloud is that it has no infrastructure demands. Cloud solutions do not demand heavy capital expenditure and allow acquisition of IT resources on demand thereby providing a cost effective deployment model. Clinicians wanting to leverage the power of the cloud can simply purchase or subscribe for a cloud-based solution and upload their information into this application environment.

Easy implementation and scalability

Comprehensive cloud solutions can be set up almost immediately. Anyone with absolute no technical knowledge can start using the solutions within a matter of few minutes. Additionally, these applications can be easily scaled according to demand. Adding multiple users, increasing functionalities, modules etc. can be done at the click of a button.

Data security

One of the challenges facing technology adoption was that of data security. However, today’s cloud applications encrypt data in rest and in transit to satisfy the data security concerns of clinicians. Instead of keeping patient records and patient history in a hard copy format that can easily get lost or misplaced, the cloud provides clinicians a way to keep a central information repository and provides application level security. This ensures that only the authorised personnel have information access and that this healthcare data is not misused or misplaced at any given time.

Mobility

The cloud gives doctors and clinicians the capability to host all patient related information in a central repository thus making medical history management inherently easier.  Since doctors are almost always on the move, they need a technology solution that helps them stay productive even when they are on the move. The cloud enables mobility and helps doctors access all patient related information, medical records, test results etc. from the convenience of their preferred device – be it a smartphone or a tablet – and also helps them upload and share information from their mobile device irrespective of their location.

Cost advantage

With Cloud, clinicians have to pay just for the usage on a month-on-month basis. They don’t need to invest heavily in infrastructure and hardware and software. Cloud-based applications can simply be accessed from the web browser. By leveraging the pay-per-use model provided by cloud service providers, clinicians can significantly lower their technology investments.

Improved doctor-patient interaction

Several cutting-edge cloud-based clinic management solutions allow doctors to stay connected with their patients. Using such solutions, clinicians can empower their patients to monitor their own health and store their own health records online. Using this patient data, the doctors can suggest more accurate treatment to their patients. Also, since the information is stored online, patients don’t need to carry heavy files and documents of their medical history with them and at the same time, they can completely update their doctors about their health status.

As the consumerisation of healthcare continues, doctors should look at technologies such as the cloud to help doctors manage their time and resources better and improve the quality of patient interactions.

At Mars Plus, we have created a fully-integrated healthcare platform, specifically for the needs of Indian Medical Practitioners. It helps physicians better manage their practice through a single mobile-friendly system. With modules for patient management, billing management, finance management, referrals and multiple clinic management, Mars Plus makes it easy for doctors to manage all the aspects of their practice, ensure compliance, get more patient time, and offer better patient care. Know more about it at http://marspls.com.

 

Doctors – The World Is Now Mobile. Do You Have A Plan To Keep Up?

The smartphone has taken over the world and India is no exception. According to Indian Telecom statistics from TRAI, India’s mobile subscriber base has crossed the 1 billion mark in 2016. Researchers from Gartner estimate that in the next couple of years, a large chunk of these mobile subscribers will move to a smartphone. According to a report by Counterpoint Research, India has over 220 million active smartphones and has surpassed the US smartphone market. With this smartphone proliferation, there also has been an incremental adoption of mobile applications. In 2016 alone, Indians downloaded over 6 million mobile applications, up from 3.5 billion in 2015, and beat the US app market. As the world is getting increasingly concentrated into the palms of the consumers, healthcare applications too are finding space on the smartphone screens. As the consumerisation of healthcare increases, doctors too are looking towards mobile applications to increase efficiencies and productivity and foster better patient engagement.

A good mobile health application has to serve as a common platform where the patients, who are the consumers of healthcare can connect with the healthcare provider, the doctor. Given the increasing emphasis on digitisation, mobile apps serve as the perfect medium that bridge the gap between the patients and the doctors. The average mobile data consumption is also increasing in India and Ericsson estimates that it will account for 99% of total traffic from mobile phones by 2021 increasing fivefold from 2015. This increase in mobile data use is only going to further fuel the app economy.

Search Doctors:

Patients too are turning towards mobile to address their healthcare queries. A large number of people turn to their mobile devices to search for doctors and look for diagnostic services etc. What is becoming apparent is that just as the world turns to mobile to managing their banking and finance, and retail etc. needs, it is also turning to mobile and mobile applications to address their healthcare needs.

Patient Medical History Management:

With the rise of high-speed networks, both patients and doctors can look at the mobile app for a more integrated healthcare experience. A good mobile application can store the health history of an individual and allow anywhere, anytime access. This can be of help if an individual requires medical assistance when he/she is travelling or does not have access to hard copies of the health records. Mobile apps can be used to store all health-related data in the form of prescriptions, health records, lab reports, X-Rays, and scans etc. All health records can be easily stored in the mobile app and can be accessed when needed. The patients can choose to provide access to these medical records to specific doctors enabling the doctors to offer better patient care.

Better Patient Management:

For doctors, managing and maintaining mountains of health records, cases, and patient information can prove to be a gargantuan challenge. Since most doctors are connected with more than one hospital and usually run more than one clinic, having access to patient records and cases when they need to becomes critical. In this age of technology, mobile apps make it easier to read up on cases, take a look at reports and lab results when they are on the go. They can use the mobile app for drug and disease research, store related research information and identify other reliable sources for consultations. Having a centralised repository of patient information can assist them in better patient management as all appointments, feedbacks, case notes can be stored easily in one place and accessed at convenience.

Improve Efficiency:

Mobile apps can also make practice management easier and more efficient. Since all the information regarding the patient is stored in a central repository, there is no time wasted in retracing steps and the time spent with the patient can be used more productively. They can also use the mobile app to manage the administrative concerns of the different clinics, manage multiple calendars, streamline case management, referral management etc. easily. Along with this, they can also share files with the concerned parties.

Analytics:

With a good mobile app which offers analytics feature, doctors can assess the performance of their clinics, identify factors that contribute to recurring ailments, assess which tests are being done more frequently etc.

Better Compliance:

Given the increasingly complex and stringent compliance landscape, finance management capabilities of a mobile app can help the doctors remain on the right side of the regulatory landscape by easily documenting all incomes, outflows and finance records.

Better Patient Interaction:

Mobile apps also make consultations easier. Using the app both, doctor and patient can connect with one another, exchange basic information, and complete the first stage of consultation which primarily revolves around information gathering. They can decide on the course of action that needs to be taken and when they meet physically, the meeting then becomes more productive and time-efficient. Considering the low patient and practitioner ratio in India, this feature can be of great advantage to both the parties.

Patient Engagement:

Doctors can also help patients manage their health with the help of mobile apps post discharge from hospitals, remain connected with patients post operations easily, assist in chronic disease management and send timely reminders to their patients to make health care more manageable and increase patient engagement and patient satisfaction.

Most doctors today are using their mobile to check emails and messages from patients. To leverage the mobile revolution to their advantage, all they need to do is look at a comprehensive mobile app to address the medical needs of their patients. The convenience of the mobile app not only benefits the doctor but also benefits the patients greatly.

 

5 Technologies That Are Finding Their Home In Modern Clinics

In a doctor’s overscheduled life, the one thing that has elevated premium is ‘time’. Hospital visits, clinics, surgeries, and paperwork are just a few of the things that fill up a doctor’s day. With little or no time left in hand after doing the most important thing that they do, that is to look after their patients, managing a doctor’s diary is no mean feat. However, given the time that we are in, technology is making itself quite comfortable in the doctor’s clinic and helping that ecosystem become more organised, sorted and productive, which, at the end of the day, is making the life of the doctor easier to manage. In this blog, we take a look at five technologies that are making their home in modern day clinics and helping them function better, smarter and with greater efficiency

Appointment Management System

Managing multiple calendars for appointment management is a time-consuming task, one that is prone to the errors of overscheduling which leads to poor time management. Modern day clinics are leveraging appointment management applications that give them a bird’s eye view of the doctor’s schedule and helps them plan, schedule and organise patient appointment better and avoid overlaps. Since most doctors usually have more than one clinic to run, with the help of such a system scheduling and re-scheduling of appointments can be done with greater efficiency and each clinic can keep track of the daily appointment schedule without the burden of unnecessary overlaps.

Patient Data Management

In order to enhance the quality of care and improve patient outcomes, patient data management systems are being leveraged not only by large hospitals but smaller clinics as well. Having a central data repository that contains all the relevant patient information can be a huge boon for the doctors. There are so many times that the doctor and patient’s time is rendered unproductive because the patient is not able to provide some relevant report or health-related information at the time of the appointment. Having a record of all reports, x-rays, blood work, scans, lab reports, and other such test results and patient history etc. in one central database that can be accessed anytime, anywhere ensures that the time spent with the patient is productive and constructive and unnecessary delays are avoided at all costs.

Smartphones aka mHealth

Since smartphones today are being used for everything from managing your banking and finance activities to shopping, why should healthcare be left behind? Doctors today are using their smartphone for a lot more activities than just checking their emails. Healthcare applications that allow them to manage their practice, access patient data and health records, check their clinic’s finances, referrals and resource utilisation etc. are witnessing increased adoption. With the help of technologies such as the cloud, all the information that a doctor could want to ensure that his/her practice is running smoothly is now readily accessible at their fingertips through their smartphone. Utilising such integrated healthcare management applications is helping doctors manage their time better as they can access any piece of information that they want, when they want, irrespective of where they are.

Big Data Analytics

Big Data has generated a lot of hype and the healthcare industry is no stranger to this technology. While for a decade or so, big data adoption was done primarily by larger medical outfits and pharma companies to improve their outcomes, accelerate innovation and drive research, big data analytics is now making its home in modern day clinics as well. Such clinics are utilising data analytics to meet their analytics and reporting needs and improve patient outcomes. For example, with the help of big data analytics, clinics dig deep into patient data and lab results to identify trends in a year when a particular ailment strikes more viciously than others. It can also help them identify patients who are ‘at-risk’ for these ailments and help them take preventive action. Data analytics is also being used in clinics to analyse the relationships between treatment plans and diagnostics, identify potential treatment plans, establish benchmarks for quality, optimise operational workflow management and also create data-driven patient population lists.

AI Diagnostics

While computers and Artificial Intelligence cannot replace doctors, they most certainly can help the doctors by providing them with clinically relevant data in real-time to better patient outcomes. Diagnostic AI systems are already in use in some modern day clinics and use biometric data clubbed with the patients’ health data to assess the conversation between the doctor and patient and make notes and suggest treatment plans. AI systems also send pop-up notifications to the doctor’s phones when they see that a particular medication might not work for a person for some reason such as a genetic trait. This allows the doctor to change the prescribed medication quickly. These systems can also help doctors identify which patients are more likely to require certain medications in the future and assess the risks associated with alternate medications etc.

Just like hospital management systems have made hospital operations better and have significantly helped in improving patient outcomes, adopting technology in the modern day clinic is only going to improve efficiencies, help doctors win the race against time, and enable them to keep their focus on the singularly most important facet of the entire healthcare ecosystem – the patient.

Adoption of Technology by Clinics and Small Hospitals – Why and How?

New technologies and innovation are being adopted in all sectors nowadays. The healthcare industry is catching up with this trend too. The growth of technology is enabling faster and efficient diagnosis and treatments for the patients. This means major competition for the smaller players such as clinics and small hospitals. If they still want to be a part of the growing market and retain their businesses, they need to become a part of the technological whirlwind too. Digitisation on small or big levels will help them retain their customers and provide better patient care, quality, and value.

Let us look at the various problems faced by small and medium-sized hospitals –

Limited Infrastructure and Resources:
Small hospitals face a lot of ground level problems. They function with limited resources. Their small budgets allow them to hire only a certain number of doctors, paramedical staff, and technicians. A lot of times, individuals need to take care of multiple roles to share the burden of work. The infrastructure at smaller clinics and hospitals is set up on a very basic level. According to the World Health Organization (WHO), out of the 57 countries facing the crisis of limited resources in the health sector, India’s rank is 52nd. In another 100-bed hospital at Jhansi, after 4 pm there was only one nurse to cater to all the 100 patients. The impact of deficiency or lack of efficient resources is seen to affect the overall functioning of any hospital. It puts the personnel under pressure, affects the morale of the health workers, and also affects the overall quality of care.

Unavailability or Ignorance of Information:
With the increasing demand for modern healthcare services, it is vital for doctors and physicians in both big and small hospitals to be able to provide high-level consultation and medication to their patients. In smaller hospitals, this is missing due to their ignorance towards professionalism or the lack of information. Poorly functioning sub-centres, PHCs and CHCs result in people having to depend on the bigger hospitals. Overcrowding in hospitals, lack of outreach, unavailability of standards and norms are some of the other problems that give patients no choice but to not trust their services.

Lack of Organisation:
Larger brands of hospitals are more organised and function uniformly across all departments since they make use of high-quality techniques, equipment, and technology. They avoid paperwork by making use of Hospital Management Systems so that all the relevant information is backed up in a single place. They avoid hard copies of all reports and rely on a single online source of information for faster and timely access. All such things are missing in small hospitals because they, in most cases, do not leverage technology to increase their operational efficacy.

What do hospitals need?
So what can help the small and medium-sized hospitals to change the way they have been functioning? They need to adopt a technological system which can help solve these problems.

  • An easy to use Hospital Management System (HMS) can be implemented so that all the people involved in the hospital, including physicians, doctors, nurses, caretakers, laboratory personnel, pathological department, etc. can understand it and make good use of it.
  • The HMS should be capable of providing the schedules and availability of the physicians within the hospital.
  • The HMS should have scalable architecture and configurable workflows so that tasks such as admissions, bed management, nurse management, insurance management, transfers, returns, eligibility, etc. can be undertaken systematically while ensuring that a record of each of them is maintained.
  • There should also be an option of maintaining a detailed medical history of every patient, which can be available whenever required. This would also help doctors make broad or specific reports for the patients and also use them for decision-making. Doctors will not have to spend hours going through paperwork since all the information will be readily available. Integrated functioning of this HMS will help segregate all the data together in one place.

MARS Plus is one such Healthcare Management Systems, which has been created considering the specific needs of Indian Healthcare system. The interface is designed such that it can be setup quickly depending on the size and requirement of the hospital or clinic. It allows a lot of customisations to help the hospital gain maximum benefit out of it even at low costs.

With digitisation and modernisation, inculcating the smartphone for keeping health records, communication between doctors and patients and sharing of data can help. A lot of apps available in the market today provide options to doctors and physicians to manage their lists of patients, appointments, records, files, budgets, and finances. This can help them save time, become more efficient in terms of data storage, improve their performance and, thereby, have a positive impact on the hospitals as well as the patients they are dealing with. The key is to try to integrate all the aspects of health care management using a single solution to meet all needs.

Adopting technology will provide great scope to small hospitals and clinics to come at par with what rest of the players in the health sector are doing. It will bring about a change in the way they have the functioning and allow faster facilitation of processes and treatments.

10 Uses of Your Smartphone beyond Candy Crush

Over the last decade, the smartphone revolution has radically changed our lives. From banking to retail the smartphone has become a powerful tool meant for collaboration. Much like everything else, medicine and healthcare have not remained oblivious to the charm of the smartphone. Innovative digital technologies, cloud computing, machine intelligence have dramatically changed the perception of healthcare.

In this blog, we take a look at 10 ways in which physicians can leverage their smartphone for things other than checking emails.

1. Practice Management – Practice management for doctors on the go can be a huge task. Who has the time to shift through multiple files and databases to get information? Smartphone apps can help busy doctors manage multiple clinics and their related administrative concerns from a central repository.

2. Patient Management – Doctors can now very conveniently convert their smartphone into their personal assistant. Right from accessing important patient information and history to logging complete patient interactions within seconds, doctors can leverage their smartphone to access medical records, previous prescriptions, lab tests etc.

3. Appointment Management – Who wants to manage multiple calendars that anyways run overfull all the time? Busy doctors need an efficient appointment management application that can help them plan, schedule and organize their days without overlaps easily.

4. Case management – How much of precious time is wasted looking for the relevant case file which has to be fetched manually by an already overworked hospital worker. With the help of smartphone applications, doctors can get all the case related data right in the palm of their hand.

5. Referral Management- How many times in a day do you think doctors refer patients to other doctors? How many patients do doctors meet in a day? Now try isolating who you had referred to which doctor and who you hadn’t referred at all. While referral management might seem very easy, it can sometimes snowball into something quite unmanageable. Use your smartphone for easy referral management instead.

6. Record Management –When everyone is going paperless wouldn’t it just be easier to go paperless when managing patient records as well? A smartphone application with specialty-wise templates can help doctors enter and manage patient records easily with minimal typing. Minimum effort but maximum benefit.

7. Multiple file storing – When we say medical files, most people assume reports and prescriptions. However, medical files also include X-Rays, pictures, videos along with test results. Doctors can use save and access these files from their smartphone quite easily.

8. File sharing – Just having access to online medical records is not enough anymore. A smartphone application that is smart enough will allow doctors to not just view all files, reports, X-Rays of patients but will also allow them to share it with the concerned people.

9. Practice Analytics – Doctors can now put their smartphone to good use for practice analytics. With the help of data-driven insights, they can understand the kind of patients they are getting, commonalities between patients, identify frequently

conducted tests, factors contributing to recurring ailments etc. all of which contribute greatly in disease management.

10. Financial Management – With everything that they already need to manage, do doctors have the time for managing their own finances, transactions, billings, referrals, consultation fees etc.? Most would say no. However, doctors can use your smartphone to manage all these and know exactly how their finances are shaping up.

Using the smartphone, physicians and doctors can early remove the barriers that impede optimal performance for them. All they need to ensure is that they get a single solution with multiple capabilities that can meet all their needs.