5 Technologies Patients Expect their Doctors to Use

In today’s tech-savvy world where everything is available at a click, it has become imperative to adopt the technological changes and operate with the technological advancements irrespective of what domain you are serving in. Every sector has gone through drastic technological changes in the last decade or so. Technology has occupied a permanent place in people’s lives. With the increasing dependency on technology, businesses, small as well as large, cannot delay embracing these changes. Easy accessibility to the Internet via smartphones has evolved the way people consume information, network with families and friends, stay updated about the latest news, and also entertain themselves. It’s just a matter of few clicks, and everything that one needs to know is rightly available.

Technology has made life easier than what it used to be 20 years ago. Remember the times when you worked on a school project sitting in a library for hours gathering information from various books? All that can be done from the comfort of your home today.

In such a scenario, today’s patients expect their doctors also to adopt and embrace technology to make the interactions easier. Nothing pleases an ailing person more than reaching out to a doctor conveniently. The healthcare sector isn’t lagging behind when it comes to accepting technological changes. In fact, the healthcare sector has benefitted the most from technology. Diagnosis and treatments have become better with the use of technology over the years.

5 Technologies that Doctors Need to Adopt

As technology evolves, expectations rise. Or, the technological inventions are a result of the expectations and ideas of making life easier for humans. Medical and healthcare services are not devoid of these expectations. Rather, patients expect more from their doctors in today’s time.

Here are the 5 things that patients expect their doctors to use:

  1. Online Appointments

The most tedious task while visiting a doctor is to fix an appointment. Despite numerous phone calls to the hospital or doctor’s clinic, patients end up waiting for hours to see the doctor. Online appointments can help in solving this major issue in the healthcare sector. With appointments being booked online in advance, doctors can reduce the patient wait time considerably, leading to higher patient satisfaction.

  1. Online Record of Patient’s Medical History

Every time a patient visits a doctor, he/ she needs to carry all the files containing the previous medical history. Maintaining and managing these records is a cumbersome task. Having an online system where this data can be stored and accessed anytime through mobile phone is a boon not only for patients but also for the doctors. It can help in better diagnosis and treatment and reduce the chances of medical errors.

  1. Medical Advice

Today, the Internet is filled with health-related articles. But the problem is that patients don’t know which information they find on “Dr. Google” can be trusted and which cannot be. What if the hospital or doctor’s clinic offers an online portal with only valid and verified information? It could include tips to take care of health, pre-surgery preparations, post-surgery precautions, etc. These will help in patients in staying healthy as well as reduce the burden on doctors as patients will be able to serve themselves and get their queries resolved through such information.

  1. Mobility

All the major businesses are making themselves available to their clients at the go either through their own personalized mobile app or via third-party apps like WhatsApp etc. Patients don’t want to queue outside the doctor’s clinic for getting the medical test reports checked or switching/altering the current medication or getting a small doubt clarified. They need a simple option to communicate with their doctor on an ongoing basis. This can also help the doctors in not only offering ongoing medical advice to their patients but also in keeping them engaged.

  1. Online Billing and Payment

Digital payment transactions have made life easier. Today, people are used to using various digital payment options such as cards, NEFT, and mobile wallets. They expect their doctors to facilitate payments through such online modes. Online billing and payment system can also help in keeping a track of all the medical service related payments, generate receipts for patients, and provide them easy access to all the information for easy insurance claims. For doctors, it means easy compliance, ease of billing, and up-to-date financial records.

Technology has dramatically transformed people’s lifestyle – Be it shopping or medical health. In this era of lightening fast communication, the patients expect the doctors and hospitals to be efficient with their reach. Adopting these technologies can change the way the medical fraternity operates thereby saving not only time but also making the medical services cost effective for every patient.

 

 

 

 

 

5 Technologies That Are Finding Their Home In Modern Clinics

In a doctor’s overscheduled life, the one thing that has elevated premium is ‘time’. Hospital visits, clinics, surgeries, and paperwork are just a few of the things that fill up a doctor’s day. With little or no time left in hand after doing the most important thing that they do, that is to look after their patients, managing a doctor’s diary is no mean feat. However, given the time that we are in, technology is making itself quite comfortable in the doctor’s clinic and helping that ecosystem become more organised, sorted and productive, which, at the end of the day, is making the life of the doctor easier to manage. In this blog, we take a look at five technologies that are making their home in modern day clinics and helping them function better, smarter and with greater efficiency

Appointment Management System

Managing multiple calendars for appointment management is a time-consuming task, one that is prone to the errors of overscheduling which leads to poor time management. Modern day clinics are leveraging appointment management applications that give them a bird’s eye view of the doctor’s schedule and helps them plan, schedule and organise patient appointment better and avoid overlaps. Since most doctors usually have more than one clinic to run, with the help of such a system scheduling and re-scheduling of appointments can be done with greater efficiency and each clinic can keep track of the daily appointment schedule without the burden of unnecessary overlaps.

Patient Data Management

In order to enhance the quality of care and improve patient outcomes, patient data management systems are being leveraged not only by large hospitals but smaller clinics as well. Having a central data repository that contains all the relevant patient information can be a huge boon for the doctors. There are so many times that the doctor and patient’s time is rendered unproductive because the patient is not able to provide some relevant report or health-related information at the time of the appointment. Having a record of all reports, x-rays, blood work, scans, lab reports, and other such test results and patient history etc. in one central database that can be accessed anytime, anywhere ensures that the time spent with the patient is productive and constructive and unnecessary delays are avoided at all costs.

Smartphones aka mHealth

Since smartphones today are being used for everything from managing your banking and finance activities to shopping, why should healthcare be left behind? Doctors today are using their smartphone for a lot more activities than just checking their emails. Healthcare applications that allow them to manage their practice, access patient data and health records, check their clinic’s finances, referrals and resource utilisation etc. are witnessing increased adoption. With the help of technologies such as the cloud, all the information that a doctor could want to ensure that his/her practice is running smoothly is now readily accessible at their fingertips through their smartphone. Utilising such integrated healthcare management applications is helping doctors manage their time better as they can access any piece of information that they want, when they want, irrespective of where they are.

Big Data Analytics

Big Data has generated a lot of hype and the healthcare industry is no stranger to this technology. While for a decade or so, big data adoption was done primarily by larger medical outfits and pharma companies to improve their outcomes, accelerate innovation and drive research, big data analytics is now making its home in modern day clinics as well. Such clinics are utilising data analytics to meet their analytics and reporting needs and improve patient outcomes. For example, with the help of big data analytics, clinics dig deep into patient data and lab results to identify trends in a year when a particular ailment strikes more viciously than others. It can also help them identify patients who are ‘at-risk’ for these ailments and help them take preventive action. Data analytics is also being used in clinics to analyse the relationships between treatment plans and diagnostics, identify potential treatment plans, establish benchmarks for quality, optimise operational workflow management and also create data-driven patient population lists.

AI Diagnostics

While computers and Artificial Intelligence cannot replace doctors, they most certainly can help the doctors by providing them with clinically relevant data in real-time to better patient outcomes. Diagnostic AI systems are already in use in some modern day clinics and use biometric data clubbed with the patients’ health data to assess the conversation between the doctor and patient and make notes and suggest treatment plans. AI systems also send pop-up notifications to the doctor’s phones when they see that a particular medication might not work for a person for some reason such as a genetic trait. This allows the doctor to change the prescribed medication quickly. These systems can also help doctors identify which patients are more likely to require certain medications in the future and assess the risks associated with alternate medications etc.

Just like hospital management systems have made hospital operations better and have significantly helped in improving patient outcomes, adopting technology in the modern day clinic is only going to improve efficiencies, help doctors win the race against time, and enable them to keep their focus on the singularly most important facet of the entire healthcare ecosystem – the patient.